OUR PRIVACY POLICY
We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) in the **Netcoden Inc** mobile application (“Mobile Application”), software, technology solutions (collectively, “Services”), and any of its related products and services, and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and **Netcoden Inc** (“Netcoden Inc”, “we”, “us” or “our”). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Mobile Application, software, technology solutions, and related Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Table of Contents
- Automatic collection of information
- Collection of personal information
- Privacy of children
- Use and processing of collected information
- Managing information
- Disclosure of information
- Retention of information
- Links to other resources
- Information security
- Data breach
- Changes and amendments
- Acceptance of this policy
- Contact
- Contact Us
Automatic Collection of Information
When you use the Mobile Application, software, or technology solutions, our servers automatically record information that your device or system sends. This data may include information such as your device’s IP address and location, device name and version, operating system type and version, language preferences, the information you search for or process using the Services, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage of the Services. This statistical information is not otherwise aggregated in such a way that would identify any particular User of the system.
Collection of Personal Information
You can access and use the Mobile Application, software, and technology solutions without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered in the Services, you may be asked to provide certain Personal Information (for example, your name and email address). We receive and store any information you knowingly provide to us when you create an account, or fill any forms within the Services. When required, this information may include the following:
– Account details (such as username, unique user ID, password, etc.)
– Contact information (such as email address, phone number, etc.)
– Basic personal information (such as name, country of residence, etc.)
– Certain features on the mobile device or software (such as contacts, calendar, gallery, etc.)
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features in the Services. Users who are uncertain about what information is mandatory are welcome to contact us.
Privacy of Children
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Services. If you have reason to believe that a child under the age of 18 has provided Personal Information to us, please contact us to request that we delete that child’s Personal Information from our systems.
We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.
Use and Processing of Collected Information
We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you, in which case you would be the data controller and we would be the data processor. Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Services.
In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information. We act in the capacity of a data processor in situations when you submit Personal Information through the Services. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal
Information acts as a data controller.
In order to make the Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the
information we collect from you may be used for the following purposes:
– Create and manage user accounts
– Send product and service updates
– Respond to inquiries and offer support
– Request user feedback
– Improve user experience
– Protect from abuse and malicious users
– Run and operate the Mobile Application, software, and technology solutions
Managing Information
We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you, in which case you would be the data controller and we would be the data processor. Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Services.
Disclosure of Information
To maintain the highest level of privacy and to protect your Personal Information to the full extent, we do not share your Personal Information with anyone and for any reason.
Retention of Information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, as long as your user account remains active, to enforce our Policy, resolve disputes, and unless a longer retention period is required or permitted by law.
We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
Links to Other Resources
The Services may contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Services and to read the privacy statements of each resource that may collect Personal Information.
Information Security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the internet or wireless network can be guaranteed.
Therefore, while we strive to protect your Personal Information, you acknowledge that:
– There are security and privacy limitations of the internet, which are beyond our control.
– The security, integrity, and privacy of all information and data exchanged between you and the
Services cannot be guaranteed.
– Any such information and data may be viewed or tampered with in transit by a third party,
despite best efforts.
As the security of Personal Information depends in part on the security of the device or software you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.
Data Breach
In the event we become aware that the security of the Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities.
In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice in the Services and send you an email.
Changes and Amendments
We reserve the right to modify this Policy or its terms related to the Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page and send you an email to notify you. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
Contact Us
If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:
Contact us at https://netcoden.com/contact-us/
or
Email : [email protected]
We will attempt to resolve a complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.